LANDESK - Searching the Knowledge Base (analysts) Summary: An overview of methods by which the LANDESK knowledge base can be searched by support staff. Type: Guideline Owner: IT Services   This document requires CAS authentication Contact email: greg.barclay@manchester.ac.uk Last modified: 28/01/2016 Link to this document: https://documents.manchester.ac.uk/display.aspx?DocID=26770 Related documents: LANDESK Ticket Management Dashboard Edit (only Administrators)