Student Complaints Procedure (Regulation XVIII) Summary: University Regulation governing the procedure for students to make complaints and the handling of complaints. See also Student Complaints Form, for use with this Regulation. NOTE: if you are an applicant to the University and wish to make an appeal or complaint, please follow the links to the applicant appeals or complaints procedures below Type: Procedure Category: Recruitment, Fees and Teaching and Learning Owner: Teaching and Learning Delivery   Contact email: tld-acd@manchester.ac.uk Last modified: 07/04/2026 Link to this document: https://documents.manchester.ac.uk/display.aspx?DocID=1893 Related documents: Complaints Form (Student) A Basic Guide to Student Complaints Edit (only Administrators)