Complaints Procedure (Student) (Regulation XVIII) Summary: University Regulation governing the procedure for students to make complaints and the handling of complaints. See also Student Complaints Form, for use with this Regulation. Updated in November 2021. NOTE: if you are an applicant to the University and wish to make an appeal or complaint, please follow the links to the applicant appeals or complaints procedures below Type: Regulation Owner: Teaching and Learning Delivery   Contact email: Fiona.hallard@manchester.ac.uk Last modified: 21/09/2022 Link to this document: https://documents.manchester.ac.uk/display.aspx?DocID=1893 Related documents: Complaints Form (Student) A Basic Guide to Student Complaints Applicant Appeals Procedure Applicant Complaints Procedure Edit (only Administrators)